Mitigation Team Lead

3 weeks ago


Greensboro, North Carolina, United States Voda Cleaning & Restoration of Greensboro and Winston Salem Full time
Job Overview

Voda Cleaning & Restoration of Greensboro & Winston-Salem is seeking a skilled and experienced Lead Mitigation Technician to join our team. As a key member of our restoration services team, you will be responsible for leading mitigation efforts and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Respond promptly to scheduled and emergency service restoration projects.
  • Participate in on-call schedules to ensure timely responses to customer needs.
  • Obtain necessary documents, including work authorizations and completion forms.
  • Document losses with detailed photos and job notes.
  • Conduct moisture mapping and sketching of mitigation jobs.
  • Track equipment used on company jobs and maintain accurate records.
  • Record and document moisture points, temperature, and relative humidity.
  • Ensure the cleanliness and organization of work vans and equipment.
  • Maintain effective communication with customers and managers.
  • Perform property inspections and complete reports.
  • Maintain project files and attend company meetings.
  • Perform minor repairs on company equipment and vehicles.
Requirements
  • High school diploma or equivalent, plus 1-5 years of experience in the restoration industry.
  • Understanding of financial reports, including profit and loss, balance sheet, and cash.
  • Continued growth of knowledge in the restoration industry.
  • Proficient technical skills, experience, and certification in areas of services provided by the company.
  • Willingness to learn the Voda way of restoration, new programs, and documentation software.
  • Effective communication and problem-solving skills.
  • Able to pass background checks, motor vehicle record checks, and drug tests.

We offer a competitive salary, health insurance, paid time off, training and development opportunities, and a company car. If you are a motivated and detail-oriented individual with a passion for restoration, we encourage you to apply.



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