Lead Mitigation Specialist

3 weeks ago


Greensboro, North Carolina, United States Voda Cleaning & Restoration of Greensboro and Winston Salem Full time
Job Title: Lead Mitigation Technician

At Voda Cleaning & Restoration of Greensboro & Winston-Salem, we are seeking a skilled and experienced Lead Mitigation Technician to join our team. As a key member of our restoration team, you will be responsible for leading mitigation efforts and ensuring that our company processes and procedures are followed.

Key Responsibilities:
  • Respond promptly to scheduled and emergency service restoration projects
  • Participate in on-call schedules and ensure timely responses to customer needs
  • Obtain necessary documents and complete job reports in a timely manner
  • Document job sites with detailed photos and notes
  • Conduct moisture mapping and sketching of mitigation jobs
  • Track equipment usage and maintain accurate records
  • Record and document moisture points, temperature, and relative humidity
  • Maintain a clean and organized work van and ensure that all necessary equipment is stocked
  • Communicate effectively with customers and managers to ensure satisfaction and resolve any issues
  • Perform property inspections and complete reports
  • Maintain project files and attend company meetings as required
Requirements:
  • High school diploma or equivalent, plus 1-5 years of experience in a restoration company
  • Understanding of financial reports, including Profit & Loss, Balance Sheet, and Cash
  • Continued growth of knowledge in the restoration industry
  • Proficient technical skills and certification in areas of service provided by the company
  • Willingness to learn new programs and documentation software
  • Effective communication and problem-solving skills
  • Able to pass background check, motor vehicle record check, and drug test

We offer a competitive salary, health insurance, paid time off, and opportunities for advancement. If you are a motivated and detail-oriented individual with a passion for restoration, we encourage you to apply for this exciting opportunity.


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