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Server Associate

2 months ago

Charleston, West Virginia, United States Hotel Bennett Full time

Job Summary

Hotel Bennett is seeking a skilled Server Associate to join our team. As a Server Associate, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.

Key Responsibilities

  • Take orders and serve food and beverage items to guests in a friendly and professional manner.
  • Clear tables and maintain a clean and organized dining area.
  • Ensure that all work areas and stations are kept clean and tidy at all times.
  • Perform opening, side, and closing duties as well as daily and weekly duties to the set standards.
  • Attend pre-shift, weekly, and monthly meetings to stay informed about events and promotions.
  • Assist guests with inquiries and requests in a pleasant and helpful manner.
  • Actively participate in and follow all health and safety policies and procedures.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or general education degree (GED) required.
  • A minimum of 6 months experience as a server in a full-service establishment.
  • Must be minimum age to serve alcohol.
  • Food safety certification preferred.
  • Responsible alcohol vendor certification preferred.

Physical Demands

  • Most work tasks are performed indoors with moderate temperatures.
  • Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.

Working Conditions

  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers, and accept constructive criticism from supervisors.
  • Must be able to change activity frequently and cope with interruptions.