Administrative Support Representative

3 weeks ago


Boynton Beach, Florida, United States Retina Group of Florida Full time
Job Description

We are seeking an experienced Administrative Support Representative to support our Patient Access Department. This role involves providing exceptional customer service to patients and ensuring the accuracy of billing and reimbursement processes.

About the Role:

  • Provide outstanding customer service by responding to patient inquiries and resolving billing-related concerns.
  • Accurately document patient information, insurance details, and payment methods in our system.
  • Update patient files and appointment information promptly to maintain accurate records.
  • Communicate essential information to medical staff members to facilitate efficient care coordination.
  • Process payments from patients and resolve billing issues between patients and insurance companies.
  • Manage paperwork and perform clerical tasks efficiently.
  • Maintain confidentiality when managing patient accounts, including contact information, insurance, and financial details.
  • Follow OSHA, IPAA, and security protocols to ensure a safe working environment.

Estimated Salary Range: $50,000 - $75,000 per year, depending on experience and qualifications.



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