Workforce Operations Coordinator

2 days ago

Cypress, California, United States Amazon Services LLC Full time
Amazon Services LLC is pushing the boundaries of customer-centric excellence, striving to become the most customer-focused company on the planet. Our dynamic team is comprised of professionals who embody the spirit of innovation, collaboration, and a bias for action. As a Workforce Operations Coordinator, you will play a critical role in driving operational excellence and seamless execution across our Last Mile operations.

This exciting role is part of the dynamic team that manages daily department duties, including labor allocation, meeting facilitation, job duty assignments, work direction, and communication with internal and external suppliers. Responsibilities include tracking and reporting ATS/labor hours, assisting with production duties, training associates, and ensuring SOP compliance. You will also be responsible for independently assessing associate work performance, providing timely and detailed feedback, and participating in Operational Excellence initiatives. Additionally, you will maintain a full understanding of workflow and daily production goals, review and update SOPs as required, and ensure work areas remain clean and properly equipped.

We are looking for a highly skilled and motivated individual to work out of one of our locations in Cypress, TX, USA. The ideal candidate will have 1+ years of experience with Microsoft Office products and applications, a high school diploma or equivalent, and the ability to work a flexible schedule, including weekends, nights, and holidays. You will also need to be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.

As a Workforce Operations Coordinator, you will have the opportunity to work with a dynamic team, drive operational excellence, and contribute to the growth and success of Amazon Services LLC. If you are a results-driven, customer-focused professional with excellent problem-solving and analytical skills, we encourage you to apply for this exciting role.

In this role, you will be responsible for providing vacation coverage for Area Managers and participating in safety initiatives, coaching associates on ways to work safely, and ensuring all job injuries are reported timely in accordance with established policies and procedures. You will also need to be able to communicate effectively across various levels of an organization, demonstrate problem-solving and analytical skills, and have a history of meeting/exceeding departmental goals.

Amazon Services LLC offers a competitive salary of $55,000 - $65,000 per year, depending on experience, as well as benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunities employer and welcome applications from diverse candidates.

If you are a motivated and results-driven professional with a passion for operational excellence, we encourage you to apply for this exciting role. Estimated salary: $60,000 per year.

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