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Restaurant Operations Supervisor

2 months ago


Vail, Colorado, United States Vail Resorts Full time
Experience a Unique Opportunity in Hospitality

Come immerse yourself in a vibrant environment where the beauty of nature meets exceptional service. Whether you are an outdoor enthusiast or someone looking to enhance their professional journey, this role offers a chance to cultivate lasting relationships with colleagues and guests from diverse backgrounds.

With numerous locations worldwide, you can embark on a seasonal adventure or establish a long-term career. From day one, enjoy competitive compensation, complimentary access to recreational activities, significant discounts on retail, and the opportunity to advance through our premier training programs, alongside wellness benefits to support your growth.

Employee Benefits

• Ski/Mountain Perks: Complimentary passes for staff, discounted lift tickets for friends and family, and free skiing lessons.

• Additional discounts on accommodations, dining, equipment, and transportation services.

• 401(k) Retirement Plan.

• Employee Assistance Program.

• Comprehensive training and professional development opportunities.

• Referral Incentive Program.

For more details, please refer to the Benefits Eligibility Summary.

Position Overview:

At Vail Resorts, exceptional service is at the core of our mission, and our Food and Beverage team plays a crucial role in delivering memorable experiences. The Restaurant Team Leader is essential to the smooth operation of dining services, responsible for overseeing floor activities, assisting management with operational tasks, fostering teamwork among staff, and ensuring high standards of service and safety for our guests.

Key Responsibilities:
  • Addressing all guest inquiries in the restaurant, ensuring attentive, friendly, and professional service.
  • Managing communication through phones and radios, collaborating with team members to maintain dining areas, including setup and clearing of tables as necessary.
  • Assisting on the floor or in the kitchen as required to facilitate seamless operations.
  • Acting as a supervisor in the absence of a chef, including managing payroll and attendance records.
  • Supporting the ongoing training of staff and providing constructive feedback.
  • Ensuring compliance with health and safety regulations for the restaurant, employees, and guests.
  • Maintaining cleanliness and operational standards of the restaurant and equipment through regular inspections and adherence to maintenance protocols.
  • Performing other duties as assigned.
Qualifications:
  • High School Diploma or equivalent required.
  • Prior experience in restaurant management, supervisory roles, or customer service is essential.
  • Ability to stand and walk for extended periods, up to 8 hours.
  • Capability to lift and carry items weighing up to 50 lbs.
  • Strong teamwork skills in a fast-paced environment.
  • Fluency in English is required.
The expected pay range for this position is competitive. Individual compensation will be determined based on various factors.

Vail Resorts is committed to diversity and inclusion. Qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.