HVAC Service Coordination Specialist
2 weeks ago
HVAC Service Coordination Specialist Position at The Hunton Group
The Hunton Group is seeking a meticulous HVAC Service Coordination Specialist to enhance our operational team. In this role, you will assist the primary HVAC Dispatcher in managing service requests, invoicing, scheduling, and various administrative duties. This position reports directly to the Commercial Area Service Manager.
Become part of a prestigious organization recognized for its outstanding workplace culture.
Key Responsibilities:- Address customer inquiries and requests from Existing Building & New Systems Sales Engineers
- Direct service requests for necessary approvals
- Evaluate Service Job Estimates and organize project plans
- Coordinate and schedule all service operations
- Ensure precise data entry within the dispatch software system
- Review documentation for filing, billing, and accounts payable
- Generate, complete, and invoice purchase orders and service tickets
- Proactively follow up to guarantee customer satisfaction
- Strong organizational, communication, and customer service abilities
- Capability to interpret field service work orders
- Proficiency in computer-aided dispatch and related software
- HVAC knowledge is advantageous
- Associate's degree in a technical or business-related discipline
- Minimum of 3-5 years of relevant experience
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