Fulfillment Center Operations Manager

2 days ago


Redlands, California, United States Best Choice Products Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Fulfillment Center operations. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our fulfillment center, ensuring seamless execution of our business strategy, and driving continuous improvement initiatives to enhance efficiency and productivity.

Key Responsibilities
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Lead and manage a team of supervisors and associates to ensure effective execution of daily operations.
  • Collaborate with cross-functional teams to drive business growth, improve processes, and resolve operational issues.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop corrective action plans.
  • Implement and maintain a culture of safety, quality, and customer satisfaction within the fulfillment center.
  • Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Identify and implement opportunities for process improvements, cost savings, and revenue growth.
  • Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
  • Ensure compliance with all regulatory requirements and company policies.
Requirements
  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum 8+ years of experience in a leadership role, preferably in a fulfillment center or logistics environment.
  • Proven track record of driving operational excellence, improving efficiency, and reducing costs.
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Ability to analyze complex data, identify trends, and develop actionable insights.
  • Strong problem-solving and decision-making skills, with the ability to navigate ambiguity and uncertainty.
  • Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and operational excellence.
What We Offer
  • Competitive salary range of $110,000-$140,000 USD annually.
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • 401(k) plan with up to a 3% company match.
  • Generous paid time off, including vacation, sick leave, and holidays.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


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