Fulfillment Center Operations Manager
2 days ago
We are seeking a highly skilled and experienced General Manager to lead our Fulfillment Center operations. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our fulfillment center, ensuring seamless execution of our business strategy, and driving continuous improvement initiatives to enhance efficiency and productivity.
Key Responsibilities- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Lead and manage a team of supervisors and associates to ensure effective execution of daily operations.
- Collaborate with cross-functional teams to drive business growth, improve processes, and resolve operational issues.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop corrective action plans.
- Implement and maintain a culture of safety, quality, and customer satisfaction within the fulfillment center.
- Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
- Identify and implement opportunities for process improvements, cost savings, and revenue growth.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- Ensure compliance with all regulatory requirements and company policies.
- Bachelor's degree in Business Administration, Operations Management, or related field.
- Minimum 8+ years of experience in a leadership role, preferably in a fulfillment center or logistics environment.
- Proven track record of driving operational excellence, improving efficiency, and reducing costs.
- Strong leadership and management skills, with the ability to motivate and develop high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Ability to analyze complex data, identify trends, and develop actionable insights.
- Strong problem-solving and decision-making skills, with the ability to navigate ambiguity and uncertainty.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and operational excellence.
- Competitive salary range of $110,000-$140,000 USD annually.
- Comprehensive benefits package, including medical, dental, vision, and life insurance.
- 401(k) plan with up to a 3% company match.
- Generous paid time off, including vacation, sick leave, and holidays.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
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