Global Security Operations Center Manager

4 weeks ago


Redlands, California, United States Esri Full time
Job Summary

We are seeking a highly skilled Global Security Operations Center Manager to join our team at Esri. The successful candidate will be responsible for leading the operations of a multi-function team based at the Corporate Campus, providing critical system monitoring to ensure the continued safety and security of the organization's employees, facilities, and worldwide assets.

Key Responsibilities
  • Lead the operations of a multi-function team based at the Corporate Campus
  • Provide critical system monitoring to ensure the continued safety and security of the organization's employees, facilities, and worldwide assets
  • Assess domestic and international risk and provide duty of care support for the organization's travelers and operations
  • Manage global security operations, including reporting and conducting routine audits of the GSOC, its personnel, systems, and procedures
  • Ensure the effective and timely response to alarms, calls of distress, incidents, and notification of major incidents to senior leadership
Requirements
  • Minimum of five (5) years of experience in a corporate security environment and the security industry
  • Minimum of three (3) years of Global Security Operations Center (GSOC) experience with a focus on intelligence assessments, brand protection, and travel security
  • Minimum three (3) years of supervisory experience in a GSOC or Security Operations
  • Willing to work a flexible shift schedule, weekends, and holidays, and sometimes extended schedule during crisis periods
  • Bachelor's in an area of study relevant to the position or equivalent experience
Preferred Qualifications
  • Ability to conduct training in all areas associated with a GSOC and Crisis Management
  • Intelligence, corporate, military, law enforcement, and security experience
  • Knowledgeable of social media platforms for open-source research against threats
  • Proficiency with standard office computer and web applications (Outlook, Word, Excel, PowerPoint, and more)
  • Results-oriented with ability to operate under stress in a fast-paced environment, sometimes under ambiguous circumstances
  • Ability to maintain a high degree of confidentiality and sensitivity


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