Customer Experience Expert

5 days ago


Manchester, New Hampshire, United States Cox Communications Full time
Job Description:

We are seeking a highly skilled Retail Sales Associate to join our team at Cox Communications. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and driving sales in a fast-paced retail environment.

Key Responsibilities:
  • Product Knowledge: Stay up-to-date on our latest products and services, including wireless and mobile solutions.
  • Sales Performance: Meet or exceed sales targets, retention goals, and customer experience benchmarks.
  • Team Collaboration: Work closely with colleagues to provide excellent customer service and achieve business objectives.
Requirements:
  • Candidate Profile: High school diploma or equivalent, with fluency in Spanish (written and spoken). Strong interpersonal and communication skills essential.
  • Experience: 1-2 years of relevant work experience, preferably in sales, retail, or customer-facing roles.
  • Educational Background: Some college credits in sales, business, or management a plus.
Benefits:
  • Competitive Salary: $16.06 - $24.04 per hour, with opportunities for commission earnings.
  • Total Compensation Package: Targeted annual compensation of $55,877, with high earners reaching up to $68,510.
  • Benefits and Perks: Comprehensive medical benefits, 401(k) matching, paid time off, and more.
About Us:

Cox Communications is a leading telecommunications company serving six million homes and businesses across the United States. Our commitment to innovation, customer satisfaction, and employee growth makes us a top choice for career-minded individuals. Join our team today and be part of a dynamic organization that empowers employees to build a better future.



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