Customer Experience Coordinator

5 days ago


Manchester, New Hampshire, United States CarMax Full time

CarMax is a disruptor in the auto industry, offering an honest and transparent experience to customers.

As a Customer Experience Coordinator, you will be empowered to provide exceptional service by acting as a guide and offering support during every step of our customer's journey.

This role involves providing top-notch customer service, guiding customers through the sales process, and ensuring their needs are met.

You will also be responsible for conducting vehicle condition assessments, checking in and receiving vehicles, and performing administrative duties such as scanning and reconciling vehicle inventory.

We are looking for a highly motivated individual who can work effectively in a fast-paced environment, manage multiple tasks, and maintain strong relationships with customers and colleagues.

To succeed in this role, you will need to demonstrate excellent communication skills, confidence in yourself and the product, and the ability to balance the needs of customers and the business.

The ideal candidate will have high school diploma or equivalent, sales and customer service experience, a valid driver's license, and basic skills with Microsoft Office Suite.

At CarMax, we offer a dynamic work environment, opportunities for growth and development, and a commitment to diversity and inclusion.

We are an equal opportunity employer and welcome applications from qualified candidates.



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