Detailing Operations Manager
2 weeks ago
We are seeking a highly motivated and experienced Detailing Manager to join our team at EDGE Express Car Wash. As a Detailing Manager, you will be responsible for overseeing the daily operations of our car wash facility, ensuring exceptional customer service, and fostering a positive team environment.
Key Responsibilities:- Oversee all aspects of daily operations to ensure smooth workflow and customer satisfaction
- Provide exceptional customer service and resolve escalated customer issues
- Ensure compliance with company policies, procedures, and safety standards
- Develop and implement training programs to enhance team productivity and professionalism
- Conduct regular performance evaluations and provide constructive feedback to team members
- Manage inventory, equipment repairs, and maintenance to optimize operational efficiency
- Proven experience in a management or leadership role, preferably in a customer service-oriented environment
- Strong analytical skills with the ability to problem-solve effectively
- Excellent communication and interpersonal skills
- Ability to motivate and inspire a team towards achieving goals
- Detail-oriented with strong organizational and multitasking abilities
- Must be at least 18 years of age
EDGE Express Car Wash is a leading provider of express car wash services in the region. We offer a supportive work environment where teamwork and customer satisfaction are paramount. If you are a motivated individual with a passion for leadership and customer service, we encourage you to apply for the Detailing Manager position at EDGE Express Car Wash.
Experience Level:
- Customer service: 2 years (Required)
- Detailing: 2 years (Preferred)
- Management or leadership: 1 year (Preferred)
Positions Available: Full-time
Working Days: Monday – Sunday (full-time team members must work some weekends).
Working Hours: 7:30 AM – 9:00 PM (shifts vary).
Physical Demands:
- Working outdoors, including the summer heat and the winter cold.
- Standing for long periods at one time.
- Quickly assisting customers by jogging/running.
- Lifting, pushing or pulling 25lbs or more.
Requirements:
- Must enjoy working with people.
- Ability to work on the weekends.
- Ability to be friendly and polite.
- Pre-employment background check.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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