Front Desk Representative

6 days ago


Medina, Ohio, United States Holiday Inn Express & Suites Medina Full time
Job Title: Front Desk Representative

We are seeking a highly skilled and detail-oriented Front Desk Representative to join our team at Holiday Inn Express & Suites Medina.

About the Role:

This is an exciting opportunity for a customer-focused individual to work in a fast-paced environment, providing exceptional service to hotel guests. The ideal candidate will possess excellent communication skills, be able to multitask with ease, and maintain a positive attitude under pressure.

Responsibilities:
  • Guest Services: Assist guests with check-in/check-out procedures, answer inquiries, and resolve any issues in a timely manner.
  • Room Management: Manage room assignments, process guest requests, and maintain accurate records.
  • Communication: Effectively communicate with hotel staff, management, and guests to ensure seamless operations.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: One year of hospitality experience preferred.
  • Skills: Excellent communication and problem-solving skills, ability to work independently and as part of a team, attention to detail, and flexibility to work varying shifts.
Compensation:

The estimated annual salary for this role is $40,000 - $55,000, depending on experience.



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