Patient Access Coordinator

4 days ago


Medina, Ohio, United States Cleveland Clinic Full time

At Cleveland Clinic, our Medina Hospital is a 148-bed community-based hospital that has been providing top-quality patient care for over 75 years. Our mission emphasizes great customer service, ensuring exceptional experiences and making positive impacts in the community.

A Patient Access Representative works from 3:00PM - 11:30PM and performs various tasks, including registration, obtaining demographic information, insurance details, medical history, and financial data. They also cross-train to staff all areas of patient access, such as the front desk, admitting office, emergency department, and cash register.

The ideal candidate will possess strong communication skills, be able to work independently, and have basic knowledge of medical terminology. A high school diploma or equivalent and two years of experience in a customer-facing role are required. Additionally, the candidate should be proficient in basic PC software applications and able to use multiple data systems.

Caregivers at Cleveland Clinic continue to create the best outcomes for our patients across each of our facilities. To provide what matters most to you, we invite you to explore our career opportunities.

Salary

$62,000 - $82,000 per year

Job Description

This role requires a Patient Access Representative to perform various tasks, including:

  • Registration and obtaining demographic information, insurance details, medical history, and financial data.
  • Cross-training to staff all areas of patient access, such as the front desk, admitting office, emergency department, and cash register.
Required Skills and Qualifications

The ideal candidate will possess the following skills and qualifications:

  • Strong communication skills.
  • Ability to work independently.
  • Basic knowledge of medical terminology.
  • High school diploma or equivalent and two years of experience in a customer-facing role.
  • Proficiency in basic PC software applications.
  • Able to use multiple data systems.
Benefits

Cleveland Clinic offers a comprehensive benefits package, including:

  • Competitive salary.
  • Tuition reimbursement.
  • Retirement savings plan.
Others

We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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