Sales Associate

4 days ago


Pittsburgh, Pennsylvania, United States Alex and Ani Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Alex and Ani. As a Sales Associate, you will be responsible for providing exceptional customer service, selling products, and maintaining a positive and engaging store environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive and memorable experience for every customer
  • Develop and maintain product knowledge, including new collections and core product lines
  • Operate cash registers, manage financial transactions, and balance drawers
  • Introduce promotions and sale opportunities to customers
  • Assist customers with concerns and exchanges, ensuring the highest level of customer satisfaction
  • Communicate client feedback, business trends, and recommendations to the store management team
  • Maintain a neat, clean, and organized store and stockroom
  • Assist in visual presentation standards and ensure the store is replenished at all times
  • Maintain compliance with Retail Operations Policy and Procedures
  • Assist the Management team in the protection of all company assets, controlling internal and external loss

Requirements:

  • Retail sales experience
  • Excellent communication and time-management skills
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Capable of lifting up to 40 pounds
  • The ability to read, write, and perform basic math
  • The ability to stand and walk for extended periods of time
  • Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business


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