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Sales Associate

2 months ago

Pittsburgh, Pennsylvania, United States JoAnn Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at JoAnn. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and creating a positive shopping experience for our customers.

Key Responsibilities

  • Customer Service
    • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
    • Use the F.A.S.T. service model to meet customer needs and exceed expectations.
  • Product Knowledge
    • Develop and maintain knowledge of our products, including fabrics, notions, and sewing supplies.
    • Use product knowledge to make recommendations and suggest sales to customers.
  • Merchandising and Visuals
    • Assist with visual merchandising and display of products.
    • Maintain a clean and organized store environment.
  • Operations
    • Process customer transactions accurately and efficiently.
    • Restock shelves and maintain inventory levels.

Requirements

  • Availability
    • Must be available to work a variety of shifts, including days, evenings, weekends, and holidays.
  • Skills
    • Excellent customer service skills.
    • Ability to work in a fast-paced environment.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer

As a Sales Associate at JoAnn, you will have the opportunity to work in a dynamic and customer-focused environment. We offer competitive pay, opportunities for advancement, and a fun and supportive team environment.