Food and Beverage Operations Manager

3 weeks ago

Chicago, Illinois, United States The Sports Facilities Companies Full time
Job Description

Wintrust Sports Complex is seeking a highly skilled Food and Beverage Manager to join our team. As a key member of our operations team, you will be responsible for delivering an exceptional food and beverage experience for our guests.

Key Responsibilities:

  • Manage the daily production, preparation, and presentation of all food for the facility's concessions and special events.
  • Hire, train, mentor, supervise, and evaluate food and beverage team members.
  • Open and close concessions locations and kitchen.
  • Budget and monitor weekly food and labor costs.
  • Monitor quality control constantly, and effectively manage all cooler, freezer, and dry storage areas.
  • Effectively manage sales and sales strategies, including implementing ordering processes that result in effective budget management.
  • Create event P&L analysis to ensure feasibility and profitability.
  • Generate daily and monthly financial and inventory reports.
  • Create effective inventory management processes, order kitchen supplies as necessary.
  • Create new menu and marketing ideas that reflect demand and trends, research new food and beverage products, and implement menu strategies that reflect event demographics and time of year.
  • Manage supply invoices, set up vendor accounts, and communicate effectively with sales representatives and suppliers.
  • Continuously inspect equipment and food deliveries, record information about inventory and health practices.
  • Coordinate kitchen equipment installation and repairs as needed.
  • Evaluate health and safety practices, ensure inspection compliance that results in A scores.
  • Effectively manage customer complaints and suggestions.
  • Generate a preferred catering list for clients to choose from.
  • Organize and manage catering for events, special events, and parties.
  • Complete special projects and daily assignments as directed by the Assistant General Manager.

Requirements:

  • Proven success in generating community interest and involvement through non-sporting events, such as banquets, catered events, entertainment bookings, etc.
  • Proven success of effective management strategy in a high-volume concessions/food and beverage environment.
  • Excellent knowledge of food cost, pricing, and profit margin food and beverage analysis.
  • Experience in managing staff to effectively execute a successful event.
  • Experience and success in customer service, leadership, and event planning.
  • Action-oriented personality with a 'get it done' attitude and proficiency for efficiency.
  • Proven ability to evaluate team member performance based on established KPIs.

Working Conditions and Physical Demands:

  • Must be able to lift 50 pounds waist-high.
  • May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push.
  • Will be required to operate a computer.
  • The facility has intermittent noise.

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