Installation Service Technician

1 day ago

Tampa FL USA, United States Vortex Industries Full time
Job Title: Installation Service Technician

Vortex Doors, a leading commercial and industrial door repair company, is seeking a skilled Installation Service Technician to join our team. As a key member of our team, you will be responsible for installing, repairing, and maintaining various types of doors, docks, and related hardware.

Key Responsibilities:
  • Install and troubleshoot commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
  • Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
  • Ensure that all installed doors meet safety and building code regulations and standards.
  • Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
  • Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
  • Perform quality checks on installations and repairs to ensure they meet the company's unsurpassed quality standards.
Requirements:
  • Excellent mechanical and technical skills.
  • Physically able to move items weighing 50 lbs. or higher.
  • Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time, and proficient operating power tools.
  • Possess interpersonal skills to relate to customers and solve issues.
  • Excellent communication skills to collaborate with others under any type of condition.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to relay information in a fast-paced environment.
  • Ability to be persuasive with customers when necessary.
  • Attention to detail and a commitment to quality workmanship.
  • Reliable and Self-Motivated.
  • High school diploma or equivalent.
  • 2-4+ years' experience in the commercial door service industry.
  • AAADM certified a plus.
  • Knowledge of various door types, brands, and hardware.
  • Ability to use hand and power tools effectively.
  • Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
  • Knowledge of safety regulations and adherence to safety protocols.
  • Knowledge of computers.
Work Conditions:
  • Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday, and must be able to work some overtime and on-call hours.
  • Continuous on-going training provided as you continue to grow with Vortex.
  • The job environment is fast-paced and results-oriented.
  • Be able to drive a company vehicle and possess a valid driver's license.
  • Must pass a drug test, background check, and motor vehicle check.

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