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Kitchen and Bath Design Specialist

2 months ago

Waukee, Iowa, United States Gilcrest Jewett Lumber Full time
About the Role

We are seeking a highly skilled Kitchen and Bath Designer to join our team at Gilcrest Jewett Lumber. As a key member of our sales team, you will work closely with customers and builders to design and select products for their projects.

Key Responsibilities
  • Solicit new accounts and conduct job site visits to identify new business opportunities
  • Assist customers with product selection and order materials and quantities for their projects
  • Conduct pre-construction site inspections and measurements to ensure accurate design and installation
  • Perform automated design capabilities within stock and semi-custom product categories
  • Conduct bid and prep proposal functions to ensure timely and accurate project delivery
  • Order project materials and arrange project schedules, subcontractor schedules, and material deliveries
  • Act as a liaison between customers, materials vendors, and subcontractors to ensure seamless project execution
  • Review assigned accounts to ensure accurate and timely payment processing
  • Maintain current knowledge of daily and monthly sales and their relationship to margin goals
  • Understand all aspects of customer billing cycles, cash vs. credit, and how to process deposits
  • Must possess the necessary knowledge to explain the differences in cabinet lines to customers
  • Have a broad knowledge of all other items sold, including countertop products, cultured marble, sinks, faucets, etc.
  • Basic knowledge of cabinet design software, order entry of industry-related software, Microsoft Outlook, Word, and Excel
  • Maintain an active file of new and existing customers
  • Ensure all vendor literature is maintained and presented or stored in a clean, neat fashion
  • Coordinate delivery to contractor-remodeler customers on an as-needed basis
  • Maintain a clean, neat, professional-looking showroom
  • Participate in semi-annual inventory
  • Know the pricing multipliers and current lead times for all cabinet lines, countertop fabricators, and all miscellaneous products available
  • Understand the receiving process and the paperwork associated with the process
  • Call vendors to follow up on any backordered items
  • Know the warranty policies of all items sold and be able to order such items when requested by customers
Requirements
  • 60 hours of NKBA professional development programming or equivalent technical degree preferred
  • 3-7 years of Kitchen and Bath industry experience required
  • Advanced computer-aided drafting skills, salesmanship, good verbal communication skills, and design presentation skills
  • Advanced knowledge of kitchen and bathroom design, general knowledge in all aspects of design and construction, and of building materials
  • Maintain a valid driver's license to operate a motor vehicle in the state of sales activity required
About Us

Gilcrest Jewett Lumber, a Division of US LBM Holdings, LLC, is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.