Client Experience Director

3 weeks ago


Houston, Texas, United States Houston First Full time
About Us
Houston First is a dynamic organization that values innovation, teamwork, and customer satisfaction. Our mission is to deliver exceptional hospitality and event services that exceed our clients' expectations. We are committed to fostering a culture of excellence, integrity, and respect.

Job Description
This role is responsible for coordinating and executing events, including conferences, meetings, and trade shows, at various venues throughout Houston. The Event Services Manager will be the primary point of contact for clients, vendors, and internal stakeholders, ensuring seamless communication and collaboration. Key responsibilities include event planning, budgeting, and vendor management, as well as developing and maintaining strong relationships with clients and internal teams.

Requirements
* Bachelor's degree in Hospitality Management or related field* 5 years of experience in event management, preferably in a leadership role* Excellent communication and interpersonal skills* Ability to work independently and collaboratively as part of a team* Strong problem-solving and conflict resolution skills* Proficiency in Microsoft Office Suite, specifically Excel, Word, and PowerPoint* Valid driver's license and clean driving record* Estimated salary: $60,000 - $75,000 per year

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