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Office Support Specialist II

2 months ago

Santa Ana, California, United States Volunteers of America Los Angeles Full time
Job Overview

About Us:

Volunteers of America
Empowering Communities and Individuals

Volunteers of America is a dedicated non-profit organization focused on providing essential human services to those in need, fostering family stability, and enhancing community welfare. Our organization offers a wide range of social services in the Los Angeles area, including educational programs, veteran support, housing assistance, and rehabilitation services.

POSITION SUMMARY

The Administrative Assistant II plays a crucial role in delivering comprehensive office support while serving as the primary point of contact for visitors and callers. This position is responsible for cultivating positive relationships with staff, clients, business partners, and the general public.

KEY RESPONSIBILITIES

General Office Functions

  • Perform filing and assist colleagues with various office tasks as needed.
  • Prepare and organize client and staff documentation, ensuring accurate record-keeping.
  • Coordinate training sessions and administrative events for staff.
  • Manage inventory and procurement of office supplies efficiently.
  • Oversee the maintenance and functionality of office equipment.
  • Schedule and arrange meetings, travel, and group activities as required.
  • Take on additional responsibilities and special projects as assigned.

Reception Duties

  • Respond to phone calls, emails, and written correspondence in a professional manner.
  • Relay messages accurately and promptly.
  • Monitor visitor access and uphold security protocols.
  • Receive, sort, and distribute mail and deliveries appropriately.
  • Engage in organizational activities and maintain operational records.
  • Foster collaborative relationships with program staff, clients, and external partners.
  • Carry out other assigned tasks as necessary.

Qualifications

REQUIREMENTS:

  • Ability to successfully complete a fingerprint clearance and background check.

EDUCATION:

  • Associate's Degree in Business Administration, Management, or a related field; or
  • Three years of relevant experience.

EXPERIENCE:

  • A minimum of five years in office and clerical roles.

PREFERRED QUALIFICATIONS:

  • Bachelor's Degree in Business Administration, Management, or a related field.
  • Valid California driver's license with a clean driving record.
  • Familiarity with Access or Service Point software.
  • Bilingual proficiency in English and Spanish (both written and verbal).

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government.