Customer Service Ambassador
5 days ago
Customer Experience Coordinator Job Summary
Weis Markets is seeking a Customer Experience Coordinator to join our team. As a Customer Experience Coordinator, you will be responsible for directing the flow of customers through the Front End, ensuring a positive and efficient shopping experience.
Key Responsibilities:
- Direct the flow of customers through the Front End to ensure a smooth and efficient shopping experience.
- Smile and greet customers, answer customer questions, and help resolve customer concerns in a polite and professional manner.
- Enforce security and cash control procedures to identify and prevent losses.
- Monitor the performance of cashiers and lot attendants and provide feedback to management.
- Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
Requirements:
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Strong communication and problem-solving skills.
- Ability to maintain a clean and organized workspace.
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