Customer Service Ambassador

5 days ago


Muncy, Pennsylvania, United States Weis Markets Full time

Customer Experience Coordinator Job Summary

Weis Markets is seeking a Customer Experience Coordinator to join our team. As a Customer Experience Coordinator, you will be responsible for directing the flow of customers through the Front End, ensuring a positive and efficient shopping experience.

Key Responsibilities:

  • Direct the flow of customers through the Front End to ensure a smooth and efficient shopping experience.
  • Smile and greet customers, answer customer questions, and help resolve customer concerns in a polite and professional manner.
  • Enforce security and cash control procedures to identify and prevent losses.
  • Monitor the performance of cashiers and lot attendants and provide feedback to management.
  • Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.

Requirements:

  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Ability to maintain a clean and organized workspace.


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