Veterinary Assistant

4 weeks ago


West Springfield, Massachusetts, United States Ethos Veterinary Health Full time
About the Role

We are seeking a dedicated and compassionate Veterinary Assistant to join our ICU team at Veterinary Emergency & Specialty Hospital (VESH). As a key member of our dynamic team, you will play a vital role in providing exceptional patient care and supporting our experienced doctors and technicians.

Key Responsibilities
  • Assist in all aspects of patient exams, including equipment setup, taking patient history, animal restraint, radiographs, owner take-home instructions, filling prescriptions, and scheduling appointments.
  • Engage with clients through phone, email, and in-person interactions, providing excellent communication and customer service.
  • Ensure exam rooms are clean and ready, record vital signs (TPR, weight, etc.) in the system, and maintain a clean and organized workspace.
  • Perform cage cleaning, feeding, walking, bathing, and monitor cages to maintain cleanliness, and retrieve and return animals to/from owners, ensuring animals are clean and IV catheters are removed.
  • Admit animals for hospital care, ensuring proper identification for each, and maintain accurate and up-to-date patient records.
  • Maintain cleanliness in the hospital treatment area, including cage cleaning, laundry, treatment tables, and exam rooms, and regularly stock hospital supplies and assist with deliveries.
  • Accurately document information in patient medical records, and ensure exam and procedure rooms are well-stocked and items are readily available.
What We Offer
  • A supportive environment where every team member feels valued, supported, and encouraged to grow, with opportunities for mentorship and collaboration.
  • A commitment to excellence, with access to cutting-edge equipment and techniques, and a focus on delivering top-notch care for every pet.
  • A comprehensive benefits program, including medical, dental, vision, a 401k with employer match, and paid time off (including sick time), and opportunities for professional development and growth.
About Us

Veterinary Emergency & Specialty Hospital (VESH) is a leading provider of emergency and specialty veterinary care, with a team of experienced doctors and technicians dedicated to delivering exceptional patient care and supporting our community. As a member of the Ethos Veterinary Health network, we are committed to revolutionizing veterinary medicine and setting the standard for excellence in our field.


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