Desktop Support Specialist

1 day ago


Denver, Colorado, United States ApTask Full time
About the Role

We are seeking a skilled Desktop Support Specialist to join our team at ApTask. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients and ensuring their end-user productivity.

Key Responsibilities
  • Install, configure, and maintain desktop computers, peripherals, and software
  • Troubleshoot and resolve technical issues, both remotely and on-site
  • Follow standard procedures and guidelines to ensure efficient and effective support
  • Communicate complex technical information to clients and team members
Requirements
  • 2+ years of experience in desktop and remote support
  • Advanced knowledge of Windows 10/11, Office 365, and networking fundamentals
  • Experience with ticketing systems and service management tools
What We Offer

As a Desktop Support Specialist at ApTask, you will have the opportunity to work with a talented team of professionals, develop your technical skills, and contribute to the success of our clients.



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