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Desktop Support Specialist
1 month ago
Rapid Networks, Inc. is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT consulting company, you will be responsible for providing exceptional technical support to our small and medium-sized business clients throughout the Denver Metro area.
As a Desktop Support Specialist, you will be the primary point of contact for our clients, providing them with top-notch technical solutions and outstanding service. You will be responsible for troubleshooting and resolving technical issues, configuring and installing PCs, and providing training and support to our clients.
We are looking for a self-motivated and customer-focused individual who is passionate about delivering exceptional technical support. If you have a strong background in IT, excellent communication skills, and a willingness to learn and grow, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Provide technical support to clients via phone, email, and in-person
- Configure and install PCs, laptops, and other hardware
- Troubleshoot and resolve technical issues
- Provide training and support to clients
- Collaborate with our team to deliver exceptional service to our clients
Requirements
- 2+ years of experience in IT, with a focus on desktop support
- Strong background in PC hardware and software
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
