Program Manager

3 weeks ago


Chicago, Illinois, United States Health Care Service Full time
Job Summary

This position is responsible for managing one or more highly complex or enterprise-wide programs consisting of multiple projects. The successful candidate will be accountable for end-to-end delivery of a complex program, including managing cost/budget, schedule, dependencies, resources, scope, quality, and risk.

Key Responsibilities
  • Develop program strategy, support business case, and create high-level project plans
  • Provide a strong blend of technical and business acumen to drive program design, development, and implementation
  • Build knowledge of IT products and LOB to enable targeted probing of delivery feasibility and conflicts with other projects
  • Ensure integration of program and corresponding sub-projects, adjusting program scope, timing, and budgets as needed
  • Drive deliverables and activities with PDLC and IT product managers, removing barriers, escalating risk/issues, building consensus, and driving decisions
  • Track key program milestones and recommend adjustments to program leadership and team
Requirements
  • Bachelor's degree and 6 years of healthcare industry and/or IT work experience or 10 years managing projects and some experience managing complex programs
  • In-depth knowledge of business area and/or industry/technology included in scope
  • Leadership experience in multi-discipline, high-performance work teams/groups
  • Ability to work independently or in a team environment on multiple initiatives in a fast-paced environment
  • Experience in developing and reviewing program/project budgets and cost/expense information
  • Experience delivering action plans to allocate resources across programs
  • Experience in facilitation skills, with strong verbal and written communication
  • Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools
  • Good judgment and quick business decisions
  • Ability to influence (direct/indirect reports, project stakeholders, and leaders) and manage in a matrix organization
  • Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
  • Structured, organized, and methodical in execution; takes ownership and accountability for outcomes, drives for results, and drives certainty in delivery
  • Develops trusted relationships and demonstrates deep interpersonal skills
Preferred Qualifications
  • Extensive experience in project delivery and working in complex programs
  • Consulting experience
  • Human Resource Business Partner experience
  • PMP Certification preferred

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