Customs Trade Agent
1 month ago
We are seeking a highly organized and detail-oriented Customs Trade Agent to join our team at FedEx Logistics. As a Customs Trade Agent, you will be responsible for coordinating the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
Key Responsibilities- Provide exceptional customer service and support to importers and other stakeholders.
- Obtain accurate classification of goods for customs release from various sources, including databases, SOPs, tariff books, and customs regulations.
- Process and manage import-related documentation, including data entry and submission to US Customs, and handle limited PGA's (participating Government Agencies).
- Maintain and update all shipment documentation in compliance with record-keeping requirements.
- Ensure adherence to all international importing regulations and company policies.
- Collaborate with internal staff and departments to deliver high-quality service to customers.
- Process agency brokerage shipments and ensure compliance with all relevant regulations.
- High School Diploma or equivalent required.
- No prior industry experience necessary, but data entry/keyboard experience is required.
- Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner) is required.
- Excellent communication and organizational skills are essential.
- Ability to work independently with minimal supervision and handle high volumes of work is required.
- Ability to use multiple systems and reference materials is necessary.
- Shift: 2nd Shift, Tuesday - Saturday, 3:00 - 11:30pm.
- Location: This is a hybrid role at the Memphis address listed for now, with full-time/in-office work required later based on company policy.
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