Customer Service Ambassador

6 days ago


Memphis, Tennessee, United States Shantorra Owens - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Shantorra Owens - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a driven and customer-focused individual who is eager to grow with our team. If you have strong communication and interpersonal skills, are detail-oriented, and able to multitask, we encourage you to apply.

Key Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.


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