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Customer Service Representative-Brambleton Center

2 months ago


Roanoke, Virginia, United States County of Roanoke VA Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at the Brambleton Center. As a key member of our customer service team, you will be responsible for providing exceptional service to internal and external customers, resolving customer complaints and issues, and maintaining accurate customer accounts.

Key Responsibilities
  • Assist customers with requests for information or services
  • Resolve customer complaints and issues in a timely and professional manner
  • Maintain accurate and up-to-date customer accounts
  • Interpret and communicate center policies and procedures to customers
  • Provide excellent customer service and support
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information

Why Work for Us?

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.