Customer Service Representative

1 day ago


Roanoke, Virginia, United States Southern Multifoods Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for providing exceptional customer service, operating a cash register, and assisting with food preparation procedures.

Key Responsibilities:

  • Provide quick and efficient service to customers, ensuring a positive experience in our dining room and drive-thru.
  • Operate a cash register accurately and efficiently, handling customer transactions and maintaining a clean and organized workspace.
  • Assist with front-line food preparation procedures, including food preparation, cooking, and presentation.
  • Work as a team member to maintain a clean and safe dining room and kitchen environment.
  • Follow established policies and procedures to ensure compliance with company standards.

Requirements:

  • High school diploma or equivalent preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
  • Basic knowledge of food preparation and cash handling procedures.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer:

As a Customer Service Representative with Southern Multifoods, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service. We offer competitive pay, opportunities for advancement, and a comprehensive benefits package.



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