Customer Service Representative Opportunities

3 days ago


Columbia, Missouri, United States Veterans United Home Loans Full time

Job Overview

At Veterans United Home Loans, we are committed to providing exceptional customer service to our valued clients. As a Part-Time Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.

About the Job

We are seeking a highly skilled and motivated individual to join our team as a Part-Time Customer Service Representative. This is a dynamic and fast-paced environment where you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service.

Key Responsibilities

  • Answer phone calls and direct to correct departments.
  • Have a basic understanding of the loan process or ability to learn.
  • Answer basic questions about VA loans while providing great customer service.
  • Be able to multi-task between sending emails or instant messages to help solve issues.
  • Work well under pressure when dealing with upset/difficult borrowers.

Requirements

  • Ability to learn and thrive in a fast-paced environment.
  • Great phone skills.
  • Great work ethic and a desire to succeed.

Salary and Benefits

The estimated salary for this position is $18-22 per hour, depending on experience. We also offer a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Location

This position is located at our headquarters in [location]. However, we offer flexible scheduling to accommodate your needs.



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