Customer Service Team Lead

2 weeks ago


Scarborough, Maine, United States Circle K Stores, Inc. Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer satisfaction goals.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals, including participating in sales promotions and events.
  • Process customer transactions accurately and efficiently, including handling cash, credit card, and mobile payments.
  • Assist with inventory management, including receiving and stocking merchandise, and maintaining accurate inventory records.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.
What We Offer:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling and work-life balance.
  • Discounts on Circle K products and services.
  • A fun and dynamic work environment.

Circle K Stores, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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