Client Success Strategist

2 months ago


Jersey City, New Jersey, United States QRY Full time
Job Overview

At QRY, a leading media-buying agency dedicated to elevating e-commerce brands, we specialize in harnessing the power of paid media and data-driven insights. Our mission revolves around crafting comprehensive marketing strategies that effectively connect brands with their desired audiences. We pride ourselves on cultivating a vibrant and innovative workplace that champions creativity and enthusiasm.

We are on the lookout for a Client Success Strategist to become an integral part of our growing team. This role will involve overseeing a diverse portfolio of clients, formulating strategic marketing initiatives, and ensuring the success of our clients.

If you possess a solid background in managing marketing campaigns tailored for retail and e-commerce sectors, excel in team collaboration, and have a knack for delivering impactful digital advertising outcomes, this position may align perfectly with your career aspirations. We value candidates who are detail-oriented, self-motivated, curious, and bring a sense of humor to the workplace.

Key Responsibilities:

  • Client Strategy and Success:
    • Deliver strategic insights for a portfolio of 5-8 clients.
    • Oversee account management to achieve optimal results for e-commerce brands.
    • Facilitate effective communication across various marketing channels.
  • Client Relationship Management:
    • Conduct client meetings and build robust relationships with key stakeholders.
    • Serve as the primary contact for integrated marketing campaigns.
    • Proactively address and resolve any challenges that may arise.
  • Marketing Expertise and Reporting:
    • Connect internal and external teams through comprehensive marketing knowledge.
    • Encourage collaboration across different marketing disciplines.
    • Perform regular reporting sessions with clients to evaluate business impact.

Qualifications:

  • 3-5 years of experience in client strategy within an agency environment.
  • Skilled in presenting performance metrics and leading discussions.
  • Proven track record of executing successful marketing tactics.

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