Marketing Automation Strategist
3 weeks ago
At Zelis, we're modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. As a Marketing Automation Strategist, you'll play a key role in developing and executing our marketing automation strategy, aligned with business objectives and target personas. Your expertise in marketing automation will enable you to create automated tasks and workflows that drive personalized customer journeys, ensuring relevant and timely messaging across marketing campaigns.
Responsibilities:
- Develop comprehensive marketing automation strategies, including segmentation, testing, and continual evaluation for improvements.
- Lead marketing operations initiatives in HubSpot and Salesforce, managing the lifecycle strategy, lead scoring evaluation, lead nurturing, segmentation, and data cleansing.
- Drive the strategic development of client engagement communications across the organization, collaborating with cross-functional teams to integrate marketing automation into broader client/marketing initiatives.
- Monitor, track, and analyze the performance and effectiveness of marketing automation campaigns, implementing and optimizing marketing automation workflows to nurture leads, drive engagement, and improve the customer journey.
- Develop actionable reports and analyze data to measure the success and ROI of marketing automation efforts.
- Maintain Marketing Automation integration with CRM and assist in the integration of additional platforms into the marketing automation software.
- Troubleshoot technical issues with campaigns or marketing automation platforms and propose solutions.
- Manage marketing automation efforts and processes, researching and using the latest best practices, strategies, and industry standards.
- 8-10+ years experience and demonstrated expertise working with marketing automation and engagement platforms (HubSpot, Salesforce Marketing Cloud, Marketo, etc.) required.
- 5+ years of technical HubSpot and Salesforce experience, including integration management, complex operational programs, and segment configuration.
- Experience managing a global team, with ability to support organization model work outside the US, preferred.
- Strong understanding of the SaaS business model and B2B Marketing funnel.
- Experience in setting up and configuring marketing automation platforms and integrations between CRM systems and other platforms.
- Experience building, testing, and optimizing HTML emails with dynamic coding required.
- Ability to prioritize and handle multiple projects simultaneously, perform in a fast-paced environment, and maintain a high level of detail and accuracy.
- Excellent communication and collaboration skills to work cross-functionally.
- Bachelor's degree in marketing, digital communications, and/or relevant experience.
We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote-friendly culture, and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email
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