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Senior Process Associate

1 month ago

Tempe, Arizona, United States Infosys Full time
Job Summary
As a Senior Process Associate at Infosys, you will play a crucial role in executing transactions according to prescribed guidelines and timelines. Your responsibilities will include reviewing and validating inputs from team members, supporting your manager in training activities, and contributing to daily operations review and escalation resolution. Your goal will be to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys.

Key Responsibilities
  • Execute transactions as per prescribed guidelines and timelines
  • Review and validate inputs from team members
  • Support manager in training activities
  • Contribute to daily operations review and escalation resolution
  • Meet service level agreement targets for the specific process

Requirements
  • High School Diploma or GED Equivalent
  • At least 1 year of experience in the job description below

About Us
Infosys BPM Limited provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.