Senior Production Lead

4 weeks ago


Richmond, Virginia, United States Truist Inc Full time

As a Senior Production Lead at Truist Inc, you will be responsible for leading a team of Bankruptcy Production Specialists under the singular focus of Truist Bankruptcy Management. Your key responsibilities will include providing training to new Bankruptcy Production Specialists, offering ongoing assistance in handling complex matters/accounts, and ensuring the timely completion of bankruptcy documents in accordance with Truist Bankruptcy Management procedures and federal/state mandates.

Key qualifications for this role include mastery of all levels of the Bankruptcy Production Specialist role, ability to assist with training new Specialists to ensure a strong understanding of policies, processes, and procedures, and capacity to assist Bankruptcy Managers and provide feedback in completing performance evaluations.

This role also requires the ability to recommend changes and improvements in procedures, assist in updates of policy and procedure guides, and handle more complex issues arising from Bankruptcy Production Specialists. Additionally, you will be responsible for assisting in creating and analyzing production reports, excelling in all facets of the duties and responsibilities of all other Bankruptcy Production Specialist roles, and meeting/exceeding all performance metrics established by Bankruptcy and Default Management.

Truist Inc offers a comprehensive benefits package to eligible employees, including medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. We also provide a minimum of 10 days of vacation and 10 sick days, as well as paid holidays.

Truist Inc is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.



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