Senior Manager, Product Management

14 hours ago

Richmond, Virginia, United States Capital One Full time
Join Capital One's Card Core Platform Team

Capital One's Card Core Platform team is revolutionizing the way we deliver customer experiences and capabilities. As a Senior Manager, Product Management, you will play a critical role in defining the roadmap that will enable our new and well-managed customer experiences and capabilities, leveraging the latest innovations.

In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment. This is an exciting opportunity to be part of a team that is shaping the future of financial services.

Key Responsibilities
  • Lead sourcing and synthesis of customer discovery efforts to understand customer needs and drive the long-term vision for your product
  • Turn customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision
  • Own and prioritize the long-term product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned
  • Define KPIs for your product and be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates
  • Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver
  • Rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
  • Be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career
Requirements
  • Bachelor's Degree or military experience
  • At least 5 years of experience in digital product management
  • Preferred qualifications include a Bachelor's Degree in Computer Science or Engineering, MBA or Master's degree, 3+ years of experience in Agile product management, and experience translating business strategy and analysis into consumer-facing digital products
What We Offer

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.

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