Auto Parts Sales Associate
7 days ago
We are seeking a highly skilled and motivated Retail Service Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, leading store team members, and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Lead store team members in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom, including team member execution on customer service programs.
- Ensure telephone is answered according to company policy and all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner.
- Handle special orders and outside purchases efficiently and according to procedure.
- Process retail customer returns and exchanges in an efficient and friendly manner.
- Perform all store opening/closing duties, including performing day end procedures and verifying/securing money/deposits according to company policy.
- Strong communication skills
- Ability to obtain RSS Certification
- Desired: Retail sales experience, preferably in auto parts; Automotive systems and repair knowledge; ASE Certification; Fluency in multiple languages (Spanish is highly desired)
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
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Auto Parts Sales Associate
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