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Retail Operations Leader

2 months ago

Rock Hill, South Carolina, United States TMX Finance LLC. Full time

Retail Operations Leader

As a Retail Operations Leader, you will play a pivotal role in supporting a dedicated team focused on delivering exceptional service and driving business growth. Your leadership will be essential in fostering customer relationships and implementing innovative sales strategies to enhance store performance.

Location: Rock Hill, South Carolina

Position Overview:

We are excited to announce a competitive retention bonus for new team members. In this role, you will be instrumental in guiding your team towards achieving success while benefiting from our comprehensive training and development programs aimed at advancing your career.

The health and safety of our team members and customers is our utmost priority. We have implemented various measures to ensure a clean and secure environment, adhering to local and national health guidelines.

Key Responsibilities:

  • Build and nurture customer relationships to enhance business opportunities and strengthen brand loyalty.
  • Drive store growth through strategic partnerships, community engagement, and hosting events.
  • Mentor and develop team members, focusing on maximizing their potential and performance.
  • Monitor store performance metrics and provide training on key performance indicators.
  • Ensure compliance with company policies and local regulations while maintaining a secure environment.
  • Assist in daily operations and management in the absence of senior leadership.
  • Utilize your vehicle for business-related tasks, including bank deposits.
  • Thrive in a dynamic and fast-paced environment, managing multiple tasks effectively.
  • Utilize strong communication skills to engage with customers and team members at all levels.

Qualifications:

  • High School Diploma or equivalent is required.
  • 1-2 years of supervisory or management experience is preferred.
  • Strong verbal and written communication skills.
  • Proficiency in using Point of Sale systems and Microsoft Office.
  • A valid driver's license and auto insurance are necessary.
  • Must be at least 18 years of age.
  • Ability to pass background checks as required.
  • Physical requirements include the ability to remain stationary and move throughout the store.

Preferred Qualifications:

  • Associate degree or higher.
  • Experience in a sales or customer service leadership role.
  • Background in retail, sales, or financial services.
  • Bilingual skills in English and Spanish are advantageous.

The TMX Finance Family of Companies is a leading consumer specialty finance organization in the United States, offering diverse career opportunities across our network. If you are seeking a rewarding career with growth potential, we encourage you to explore this opportunity.

Note: This job description is not exhaustive and may be subject to change. Additional responsibilities may be assigned as needed.

Equal Opportunity Employer.