Retail Customer Service Representative

4 weeks ago


Grand Prairie, Texas, United States Sam's Club Full time
Job Summary:

We are seeking a friendly and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

• Provide outstanding customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
• Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
• Maintain a clean and organized store environment, including the front-end area, by zoning the floor, arranging merchandise, and restocking shelves as needed.
• Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
• Collaborate with colleagues to achieve sales goals, promote products, and provide excellent customer service.

Requirements:

• High school diploma or equivalent required; prior retail or customer service experience preferred.
• Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
• Basic math skills and accuracy with handling cash and operating a cash register.
• Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely in a fast-paced environment.

What We Offer:

• Competitive hourly wage and performance-based bonus opportunities.
• Opportunities for career advancement and professional growth within the company.
• Comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.
• Paid time off, including vacation, sick leave, and holidays.
• Access to exclusive discounts and perks, including employee discounts on merchandise and services.

Why Join Our Team:

At Sam's Club, we value our associates and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, competitive compensation and benefits, and a collaborative and supportive team culture. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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