Customer Service Representative

4 weeks ago


Girard, Illinois, United States Farmers National Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Farmers National Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing a variety of customer transactions, and recommending products and services to meet their needs.

Key Responsibilities:

  • Process customer transactions, including savings, checking, and loan payments
  • Recognize customer needs and recommend products and services to meet their needs
  • Participate in the bank's referral program and utilize technology to effectively show results
  • Meet specific referral goals on a weekly, monthly, quarterly, and yearly basis
  • Operate and balance a terminal and cash drawer daily
  • Accept and process various transactions, including cash withdrawals and check cashing
  • Participate in required training courses and maintain compliance with bank policies and procedures

Requirements:

  • High School diploma or General Education degree (GED)
  • Proven cash handling experience
  • Basic computer skills and knowledge
  • Customer service and/or sales experience

About Us: Farmers National Bank is an Equal Opportunity Employer and is committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits packages to our employees.


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