Card Service Representative
4 weeks ago
Richwood Bank is seeking a skilled Card Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities
- Provide excellent customer service and support to customers via phone and chat
- Educate customers on our card products and services
- Manage and support card products for our customers
- Set appointments with customers as needed
- Communicate with teams and branches as required
Requirements
- High School Diploma or GED required, college preferred
- 2 years banking experience preferred
- Excellent customer service skills
- Ability to prioritize and make on-the-spot decisions
- Mathematical skills
What We Offer
- Comprehensive benefits package
- 401(k) plan
- Enhanced Wellness program
- Tuition reimbursement
- Professional development opportunities
About Us
Richwood Bank is a community bank that prides itself on its unique culture and commitment to creating an inclusive environment for all employees. We are an equal opportunity employer and celebrate diversity.
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