Card Service Representative

4 weeks ago


Girard, Ohio, United States Richwood Bank Full time
Job Summary

Richwood Bank is seeking a skilled Card Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Provide excellent customer service and support to customers via phone and chat
  • Educate customers on our card products and services
  • Manage and support card products for our customers
  • Set appointments with customers as needed
  • Communicate with teams and branches as required

Requirements
  • High School Diploma or GED required, college preferred
  • 2 years banking experience preferred
  • Excellent customer service skills
  • Ability to prioritize and make on-the-spot decisions
  • Mathematical skills

What We Offer
  • Comprehensive benefits package
  • 401(k) plan
  • Enhanced Wellness program
  • Tuition reimbursement
  • Professional development opportunities

About Us

Richwood Bank is a community bank that prides itself on its unique culture and commitment to creating an inclusive environment for all employees. We are an equal opportunity employer and celebrate diversity.

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