Event Coordinator
3 weeks ago
Michaels Stores is seeking a highly motivated and organized Event Coordinator to join our team. As an Event Coordinator, you will be responsible for planning and coordinating events within our store, including children's birthday parties and other craft classes or events.
Key Responsibilities:- Plan and coordinate multiple events at once, ensuring a stress-free and enjoyable experience for guests.
- Engage with clients of all ages, creating a fun and creative environment.
- Demonstrate and instruct party participants in craft projects, perform face painting and other activities.
- Facilitate and implement party add-ons, such as goody bags and balloons, to company standards.
- Communicate events with clients and store team members.
- Complete administrative tasks, including answering emails and making phone calls.
- Adjust plans and events based on client feedback and needs.
- Ensure client satisfaction for scheduled events.
- Uphold company cleanliness and safety standards, setting up, breaking down, and cleaning before and after each event.
- Help customers shop, locate products, and provide solutions.
- Provide fast and friendly checkout experiences.
- Engage customers on benefits of Rewards program and Private Label Credit Cards, and complete enrollments.
- Educate customers on Voice of Customer (VOC) survey.
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck un-load, stocking, and planogram (POGs) processes.
- Complete merchandise recovery and maintenance.
- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
- Interact with others in an accepting and respectful manner, remaining positive and respectful, even in difficult situations.
- Cross-trained in Custom Framing selling and production.
- Participate in daily store cleanliness activities, including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
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Event Coordinator for Michaels Stores
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