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Front of House Operations Leader

2 months ago

Nashville, Tennessee, United States Bar Louie Management Full time

Company Overview
At Bar Louie, our mission is to serve our Guests, our Team Members, and our Community with passion and dedication. We focus on nurturing our People, our Fans, and our Company.

Position Summary
As a Front of House Operations Leader, your primary responsibility is to ensure an exceptional experience for our guests and support for our Team Members. You are passionate about the safety, security, and well-being of everyone involved. Your leadership style is engaging yet focused, maintaining a high level of professionalism. We value your individuality and encourage you to express your unique personality while adhering to our established framework.

Key Responsibilities
1. Uphold Bar Louie's Mission, Vision, and Values in daily operations.
2. Maintain rigorous standards of cleanliness, safety, and financial accuracy.
3. Guide and support your team in compliance with all relevant policies and procedures.
4. Provide necessary tools and resources for team development and recognition.
5. Foster a culture of ethical conduct and accountability among team members.
6. Ensure safe and secure training practices are followed.
7. Address operational needs and emergencies as they arise.
8. Manage guest flow and maintain a welcoming atmosphere.
9. Oversee communication with guests and coordinate service operations.
10. Lead hiring, training, and scheduling of team members.

Skills and Qualifications
A successful Front of House Operations Leader thrives in a dynamic environment and possesses the following skills:
- High school diploma or equivalent, with a minimum age of 21.
- Experience in hospitality or restaurant management with a strong interest in food service.
- Excellent communication skills with the ability to engage effectively with team members and guests.
- Proven ability to coach and develop staff at various experience levels.
- Strong organizational skills with attention to detail and accuracy.
- Exceptional customer service abilities, known for your hospitality.
- A commitment to continuous improvement and personal growth.

Physical Requirements
Team members must be able to perform the duties of the role, including:
- Frequent sitting, talking, and hearing.
- Lifting up to 50 pounds as needed.
- Standing and walking for extended periods.
- Frequent hand washing and sanitation practices.

Bar Louie is an equal opportunity employer, welcoming applicants from diverse backgrounds.