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Retail Operations Supervisor

2 months ago

Trenton, New Jersey, United States Accoravillage Full time

Join Our Team at Accoravillage

Become a part of a vibrant and skilled workforce dedicated to excellence in the retail sector. At Accoravillage, we specialize in creating exceptional experiences for our customers through our diverse range of products.

Why Choose Us?

We are a proud local enterprise with a strong presence, employing thousands and operating numerous stores globally. Our commitment to our employees and community sets us apart.

Exclusive Benefits:

  • Generous employee discount on all merchandise.
  • Flexible working hours to accommodate your lifestyle.
  • Hybrid work options available for head office roles.
  • Opportunities for career progression within the organization.
  • Being part of a family-oriented business focused on community engagement.
  • Performance-based bonuses for in-store achievements.
  • Recognition programs celebrating long-term service.
  • Innovation initiatives encouraging creative contributions.
  • Referral bonuses for bringing in new talent.
  • Access to Dayforce Wallet for on-demand pay.

Full-Time Employee Benefits:

  • Comprehensive group insurance plans.
  • Paid personal days based on your role.
  • Employer contributions to retirement savings plans.

Ideal Candidate Profile:

You are the perfect fit if you:

  • Have a passion for fashion that empowers individuals.
  • Exhibit natural leadership qualities and inspire your team.
  • Possess excellent communication skills and thrive in teamwork.
  • Are proactive and detail-oriented in your approach.
  • Set and achieve personal and professional goals.
  • Seek a career filled with challenges and growth opportunities.
  • Are flexible with working hours during peak times.

Typical Responsibilities:

In collaboration with your manager, you will ensure the seamless operation of the store while delivering outstanding customer service. As a key player in the management team, your responsibilities will include:

Sales Management:

  • Enhancing store performance and profitability with management support.
  • Training team members in effective customer service and sales techniques.
  • Analyzing sales data to identify improvement opportunities.
  • Scheduling staff efficiently to optimize payroll.
  • Communicating sales objectives to your team to drive results.
  • Providing exceptional customer experiences by assisting with inquiries and product knowledge.
  • Coordinating tasks with management to ensure operational continuity.

Human Resources:

  • Fostering a positive work culture that encourages excellence.
  • Embodying and promoting the company’s vision and values.
  • Leading by example and inspiring your team.
  • Recruiting and developing a high-performing workforce.
  • Managing work schedules and addressing attendance issues.
  • Participating in team performance assessments.

Marketing and Visual Merchandising:

  • Mastering product knowledge to enhance customer engagement.
  • Creating an inviting store atmosphere aligned with brand standards.
  • Staying informed about market trends and competitor activities.
  • Building customer loyalty through strong brand representation.
  • Assisting with inventory management and visual displays.

Administrative Duties:

  • Reviewing reports to maximize productivity and sales.
  • Managing store opening and closing procedures.
  • Controlling store expenses effectively.
  • Adhering to company policies and procedures.
  • Supporting the team with various tasks as needed.

Accoravillage is committed to creating an inclusive work environment and encourages applications from all qualified candidates.