Sales Operations Analyst

4 hours ago


Los Angeles, California, United States Arrowhead Pharmaceuticals, Inc. Full time
Job Summary

Arrowhead Pharmaceuticals, Inc. is seeking a highly skilled Sales Operations Analyst to join our team. As a key member of our Commercial Operations group, you will be responsible for implementing, administering, and providing operational support for our CRM systems.

Key Responsibilities
  • Analyze sales and marketing business requirements and translate them into functional specifications for Veeva CRM.
  • Collaborate with business stakeholders to gather and document business needs, objectives, and processes related to Veeva CRM.
  • Identify opportunities for process improvement and recommend solutions to enhance the functionality and effectiveness of Veeva CRM and marketing processes.
  • Provide technical expertise related to the configuration of Veeva CRM and perform data analysis and configuration deliverables related to business processes.
  • Conduct user acceptance testing and provide training and support to end users.
  • Participate with internal IS&I data teams/vendors to understand data integrations and API requirements.
Requirements
  • Bachelor's degree in business, marketing, analytics, or related field.
  • At least 5 years of experience in CRM analysis, preferably in the pharmaceutical or biotech industry.
  • Proficient in Veeva CRM systems.
  • Strong understanding of commercial data and the commercial eco-system.
  • Strong analytical and problem-solving skills, with the ability to interpret and present complex data.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.


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