Payment Resolution Coordinator

7 days ago


Marietta, Georgia, United States CarMax Full time

We are committed to delivering exceptional customer experiences at CarMax Auto Finance. As a Customer Experience Specialist, you will be responsible for resolving customer issues, educating customers on their account, and influencing them to make payments on their past due accounts. Your strong communication skills and ability to work in a team environment will enable you to effectively collaborate with other departments and personnel to resolve customer concerns.

This is a hybrid work arrangement after 90 days and successful performance in role. Our team members enjoy a competitive salary range of $45,000 - $65,000 per year, based on location and experience, plus benefits and opportunities for career growth. If you are a results-driven and customer-focused individual who excels in a dynamic environment, we invite you to apply for this challenging role.



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