Customer Service Representative

4 weeks ago


Bloomfield Hills, Michigan, United States Boyne Country Sports Full time

**Overview**

As a key member of the Boyne Country Sports team, you will play a vital role in delivering exceptional customer experiences throughout their visit to the store. Your primary responsibility will be to serve customers with a smile, ensuring they feel welcome and supported from the moment they enter the store until they complete their purchase.

**Responsibilities**

  • Provide top-notch customer service by greeting customers warmly and offering assistance when needed.
  • Assist customers in finding the products they need by escorting them to racks and counters, and suggesting items that may interest them.
  • Offer expert advice on products, providing accurate information to help customers make informed purchasing decisions.
  • Help customers build confidence in their purchasing decisions by offering suggestions and opinions.
  • Process payments efficiently and accurately, handling cash, checks, and credit card transactions.
  • Keep customers informed about upcoming sales and new merchandise that may be of interest to them.
  • Contribute to the visual appeal of the store by setting up and displaying products in an attractive and inviting manner.
  • Maintain a clean and organized store environment, ensuring that merchandise is properly displayed and stored.
  • Assist in maintaining accurate inventory records to ensure that products are always available for customers.

**Qualifications**

  • You have a passion for delivering exceptional customer service and enjoy meeting new people.
  • You are approachable, hospitable, and communicate clearly and friendly.
  • You are a team player who values collaboration and is committed to maintaining a positive and fun work environment.
  • You are flexible and willing to learn, with a strong work ethic and ability to adapt to changing situations.
  • You have a high school diploma or equivalent, basic computer skills, and are comfortable handling payment transactions.


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