Deskside IT Support Technician

1 day ago


Minneapolis, Minnesota, United States Resource Logistics, Inc. Full time
Job Description:
We are looking for a skilled Deskside Support technician to join our team at Resource Logistics, Inc. in Minneapolis, MN. As a Deskside Support technician, you will be responsible for providing top-notch technical assistance to our employees, ensuring seamless business operations.

Responsibilities:
As a Deskside Support technician, your key responsibilities will include:
1. Providing technical support to employees in person, via phone, via ticketing system, and email
2. Imaging, deploying, and maintaining all hardware including desktops, laptops, monitors, docking stations, and desktop printers
3. Installing, configuring, and troubleshooting Windows OS, various applications, basic network connections, conference room video and audio support, and audio visual equipment
4. Supporting remote users as needed

Requirements:
To be successful in this role, you will need:
1. Basic knowledge of Windows OS and network configurations
2. Ability to work in a fast-paced environment and handle multiple tasks simultaneously
3. Excellent communication and problem-solving skills
4. Ability to travel to different locations as needed

Compensation:
The compensation for this role is competitive, with an hourly rate of $23 on W2 (No Benefits).

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