Audiology Support Specialist

4 weeks ago


Minneapolis, Minnesota, United States Ladgov Corporation Full time

Job Summary:

Ladgov Corporation seeks an experienced Audiology Health Technician to join our team. The ideal candidate will have a strong background in hearing aid education, routine repairs, and troubleshooting.

Key Responsibilities:

  • Provide audiology support services to veterans at the Minneapolis VA Healthcare System.
  • Take ear mold impressions, coordinate hearing aid orders, and track shipments.
  • Perform otoscopic exams, execute cerumen management, and refer patients to ENT when necessary.
  • Conduct patient education on hearing aid care, cleaning, and use.
  • Manage inventory, including hearing aids, batteries, accessories, and ALDs.
  • Participate in tele-audiology services, providing support via phone, secure messaging, and video-telehealth.
  • Collaborate with audiologists to deliver high-quality patient care.

Requirements:

  • Certified or credentialed by the National Board for Certification in Hearing Instrument Sciences (NBC-HIS) preferred.
  • Proficient in hearing aid troubleshooting, repairs, and patient education.
  • Ability to conduct cerumen management and adhere to infection control protocols.
  • Strong organizational and communication skills.
  • Experience with electronic health records (EHR) systems, particularly CPRS.
  • Must maintain valid certification for Basic Life Support (BLS).
  • Preferably with experience in a military or VA healthcare setting.


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